● Proven ability to deliver expert psychological services within an educational

setting, addressing the needs of both staff and learners.

● Specialised knowledge in developmental psychology and educational strategies

for children and adolescents.

● In-depth knowledge of trauma-informed care, applying this approach in support

of learners’ well-being.

● Willingness to learn how to use and implement a trauma-informed Model of

Therapeutics.

● Expertise in crisis management, providing effective support and intervention

during critical situations to ensure the safety and well-being of students and staff.

● Demonstrated experience in contributing to both the strategic and operational

planning, ensuring alignment with broader organisational goals.

● Skilled in developing systems, procedures, and policies, with a track record of

implementing new strategies to improve operations.

● Experience in forecasting and managing financial resources effectively to

support organisational objectives.

● Superior planning and organisational capabilities, ensuring the smooth execution

of tasks and initiatives.● Exceptional organisational and administrative skills, ensuring accuracy,

efficiency, and compliance in all tasks.

● Strong team management and supervision abilities.

● Skilled in managing both internal and external relationships, fostering

collaborative partnerships, and effective communication.

● Ability to convey complex technical issues and concepts clearly to diverse

stakeholders through both written and verbal communication, including

presentations and proposals.

● Deep understanding and respect for cultural diversity, ensuring inclusive

practices in all interactions and services.

● Solution-oriented with strong analytical and statistical abilities, effectively

addressing challenges and developing actionable solutions.

● Committed to continuously improving customer service delivery and enhancing

the overall experience through service excellence.

● Ability to work effectively under pressure and meet tight deadlines without

compromising on quality and attention to detail.

● Proven ability to uphold the highest standards of confidentiality in all professional

interactions and processes.

● Act with the highest integrity and always uphold the Academy’s standards and

values (Respect, Honour, Compassion, Service, Responsibility, and

Accountability).